Business Manager - Summerville Family Health Team
Trillium Health Centre
Posted on : February 8
Location : Mississauga
Job Category : Nursing
Job Industry : Healthcare/Medical
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Position: Business Manager
Dept/Health System: Summerville Family Health Organization (Central Location)
Reports to: Physician Associates
Position Summary:
The Business Manager is accountable to the physician associates for the day-to-day administration and operation of the practice. Duties are performed independently based on direction from the associates or designated lead associate. The Manager is involved in the overall planning and execution of all administrative, human resources and financial functions and is responsible for ensuring the seamless operation of Central.
Job Responsibilities:
Human Resources:
- recruitment, training and termination of staff as deemed necessary with a goal to ensuring a positive, encouraging work environment;
- maintain adequate administrative coverage at all times within the boundaries of the annual budget;
- maintain and apply working knowledge of federal and provincial legislation for human resources and employment law;
- develop and administer annual performance evaluation program and salary administration process;
- develop and maintain effective, supportive and positive communication with staff, physicians and external stakeholders.
Administrative Operations:
- oversee daily operations of the clinic;
- increase the effectiveness and efficiency of administrative operations while ensuring seamless functioning;
- maintain and purchase supplies as required;
- act as the primary contact for all facilities issues by verbal and written correspondence as necessary;
- ensure the smooth operation of medical clinics (i.e., flu shot clinics) and medical staff as deemed appropriate;
- establish and maintain relationships with internal and external stakeholders (e.g., Summerville FHT Executive Director and staff, OHIP, WSIB, etc.) to ensure optimal operation of Central;
- regularly meet with and update, via written and verbal communication, physicians on all issues affecting Central;
- manage special projects as required;
- regularly review business office policies and design, implement, establish and administer standard policies and procedures, job descriptions and performance evaluation indicators and processes;
- contribute to the improvement of the functionality of X-Wave software programs both clinically and administratively;
- explore and develop the partial centralization of front administration;
- work in conjunction with physician associates to ensure appropriate clinical coverage.
Financial Operation:
- coordinate and supervise submission, resubmission and tracking of all accounts receivable to ensure prompt, accurate submission and payment;
- ensure physician partners are provided with monthly accounting of all receivable and payable accounts in conjunction with FHO bookkeeper;
- develop, manage and adhere to annual budget;
- oversee leases, contracts, warranties and insurance to ensure they are cost effective and appropriate;
- develop and contribute to short and long-term financial planning goals to ensure that overhead expenses are minimized to the fullest benefit whilst maximizing revenue;
- play a significant role with the FHT to ensure appropriate service allocation and participate in allocation reviews as necessary;
- preparation and distribution of practice related statistics through the use of X-Wave, EMR and Practice Management to ensure full advantage of billing codes, bonuses, preventive care management and information management.
Key Qualifications:
- A service focused personality with excellent verbal and written communication skills
- Five years office management experience in the healthcare industry
- Financial management experience
- Human Resources and time management skills are necessary
- Ability to work collaboratively as a member of the team